Hiring German C1 level expert for technical support profile
PFB the job description . Consider this JD JOB DESCRIPTION FOR POLISH LANGUAGE: Education Qualification: Graduate – 10+2+3 Certification required – Minimum B2 Level in German Language Work Experience: 2-3 years or 3-4 years Skills: Excellent verbal and written communication skills Added advantage if they have any technical skills Fluency in speaking and writing in Polish and English Languages Expectations: Should be willing to work in client office hours (CET) Should have ITIL knowledge and certificate Send CV info@gmlingual.com desk Process Description: Single Point of Contact for end users Requires handling calls, chat and E-Mails in the respective language Translate E-Mails and Chats to create a ticket or to other non-English speaking Teams Translate process related documents or templates Log tickets using Ticketing Tool Work and resolve tickets for first level support issues or requests Should be willing to work on Desktop support issues/ requests (Technical)