Hiring German C1 level expert for technical support profile

 PFB the job description .

Consider this JD

JOB DESCRIPTION FOR POLISH LANGUAGE:

 

 

Education Qualification:

  • Graduate – 10+2+3
  • Certification required – Minimum B2 Level in German Language

 

Work Experience:

  • 2-3 years or 3-4 years

 

Skills:

  • Excellent verbal and written communication skills
  • Added advantage if they have any technical skills
  • Fluency in speaking and writing in Polish and English Languages

 

Expectations:

  • Should be willing to work in client office hours (CET)
  • Should have ITIL knowledge and certificate

 

Send CV     info@gmlingual.com

desk Process Description:

  • Single Point of Contact for end users
  • Requires handling calls, chat and E-Mails in the respective language
  • Translate E-Mails and Chats to create a ticket or to other non-English speaking Teams
  • Translate process related documents or templates
  • Log tickets using Ticketing Tool
  • Work and resolve tickets for first level support issues or requests
  • Should be willing to work on Desktop support issues/ requests (Technical)

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