Hiring German C1 level expert for technical support profile
PFB the job description .
Consider this JD
JOB DESCRIPTION FOR POLISH LANGUAGE:
Education Qualification:
- Graduate – 10+2+3
- Certification required – Minimum B2 Level in German Language
Work Experience:
- 2-3 years or 3-4 years
Skills:
- Excellent verbal and written communication skills
- Added advantage if they have any technical skills
- Fluency in speaking and writing in Polish and English Languages
Expectations:
- Should be willing to work in client office hours (CET)
- Should have ITIL knowledge and certificate
Send CV info@gmlingual.com
desk Process Description:- Single Point of Contact for end users
- Requires handling calls, chat and E-Mails in the respective language
- Translate E-Mails and Chats to create a ticket or to other non-English speaking Teams
- Translate process related documents or templates
- Log tickets using Ticketing Tool
- Work and resolve tickets for first level support issues or requests
- Should be willing to work on Desktop support issues/ requests (Technical)
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